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Terms and Conditions

The following terms and conditions govern the access and use of shan.ca and it is primordial to consider them when shopping on shan.ca. Accessing this website represents your agreement to be subject to the said conditions of use and to the applicable laws. If you do not accept or agree to these terms, please do not access or use the functions allowed by shan.ca. These terms and conditions may be modified, in whole or in part, without further notice. Continued use of this website represents your acceptance of these terms of use and of any added amendment as well as your acceptance of SHAN’s guidelines and practices related to the operations of shan.ca website.

These modalities are applicable for all users of this site, regardless of the currency, unless there is a special notice. By agreeing to purchase online on shan.ca, you also agree to all the rights and obligations related to its usage and its policies. You also acknowledge the legal age to agree and by bound by these terms.

Product prices displayed on this website are quoted in the market currency selected by the customer and are subject to change without notice. Some of the products previously available on this website might as well be discontinued without notice.

Order

You can review your choices on shan.ca through a confirmation page before placing your final order. On this page, you’ll obtain details regarding the ordered products, delivery charges, taxes and total amount. When you confirm the order through this page, you agree to purchase the said products at the said amount and to cover every related mentioned fee. Your order will be accepted by SHAN once you receive a confirmation email stating that the said order has been accepted. The ordered products remain subject to stock availability and are not guaranteed at the precise time of purchase. You’ll also receive a shipping confirmation and a reception delay once your order leaves SHAN’s installations. At this moment, the total amount of your purchase will be charge on the payment mean used for the transaction.

Les Collections SHAN inc. and its subsidiaries reserve the right to refuse, cancel or limit an order if litigation related to prior orders still remains or if a legitimate doubt related to the abnormality of the order prevent Les Collections SHAN inc. and its subsidiaries to place this so-called order and this before or after the payment has been made. In this second case, Les Collections SHAN inc. and its subsidiaries will emit a credit to the customer.

Product availability

Some products or product sizes available on shan.ca are subject to availability and might not be available for immediate delivery. SHAN can cease creation and/or delivery of some products at any time and without notice. Should such a situation happen, SHAN will inform you by email and will provide a subsequent delivery date or announce the cancellation of your order or of a specific item.

Out of stock

We strive to keep our inventories as up to date as possible. However, while processing your order, it may happen that an item turns out to be out of stock. In the event that the goods are not available, a sales associate will contact you as soon as possible.

Intellectual Property

Unless indicated otherwise, all components on shan.ca including, but not limited to, images, texts and photographs, are the exclusive property of Les Collections SHAN and its subsidiaries. Each visitor must accept and comply with this copyright policy.

The same goes for Les Collections SHAN inc. and its subsidiaries trademarks that can be found on shan.ca. The names and logos representing the products and services are registered and unregistered trademarks of Les Collections SHAN inc. and its subsidiaries. All visitors must comply with these restrictions without a contrary written notice from Les Collections SHAN inc. or its subsidiaries.

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