The following terms and conditions govern the access and use of and it is primordial to consider them when shopping on Accessing this website represents your agreement to be subject to the said conditions of use and to the applicable laws. If you do not accept or agree to these terms, please do not access or use the functions allowed by These terms and conditions may be modified, in whole or in part, without further notice. Continued use of this website represents your acceptance of these terms of use and of any added amendment as well as your acceptance of SHAN’s guidelines and practices related to the operations of website.

These modalities are applicable for all users of this site, regardless of the currency, unless there is a special notice. By agreeing to purchase online on, you also agree to all the rights and obligations related to its usage and its policies. You also acknowledge the legal age to agree and by bound by these terms.

Product prices displayed on this website are quoted in the market currency selected by the customer and are subject to change without notice. The offers and prices listed on are exclusive to the online stores. In no case it is possible to honor online offers/prices in stores. Some of the products previously available on this website might as well be discontinued without notice.



Online promotions are reserved to online customers and to news letter subscribers only. Customers need to present the news letter in store to take advantage of limited time offers.

NAll sales are final on marked down items. They are neither refundable nor returnable. We do our best to update our inventory; however, a product may be out of stock as your order is processed. We also strive to show the products’ colors and shades in the most accurate way and will contact you if item is not available.

Spend $500 or more and get a $50 gift card or Spend $1000 or more and get a $150 gift card

Gift card cannot be redeemed on the same transaction and it is only issued after completing the transaction.
Gift card cannot be redeemed for accessories (soaps, hats, bags, pads and shoes).
Gift card cannot be exchanged for cash. Online gift card can ONLY be redeemed in the online store.
SHAN has the right to stop the promotion at anytime.
One gift card can be issued per transaction.



You can review your choices on through a confirmation page before placing your final order. On this page, you’ll obtain details regarding the ordered products, delivery charges, taxes and total amount. When you confirm the order through this page, you agree to purchase the said products at the said amount and to cover every related mentioned fee. Your order will be accepted by SHAN once you receive a confirmation email stating that the said order has been accepted. The ordered products remain subject to stock availability and are not guaranteed at the precise time of purchase. You’ll also receive a shipping confirmation and a reception delay once your order leaves SHAN’s installations. At this moment, the total amount of your purchase will be charge on the payment mean used for the transaction.

Les Collections SHAN inc. and its subsidiaries reserve the right to refuse, cancel or limit an order if litigation related to prior orders still remains or if a legitimate doubt related to the abnormality of the order prevent Les Collections SHAN inc. and its subsidiaries to place this so-called order and this before or after the payment has been made. In this second case, Les Collections SHAN inc. and its subsidiaries will emit a credit to the customer.


Product availability

Some products or product sizes available on are subject to availability and might not be available for immediate delivery. SHAN can cease creation and/or delivery of some products at any time and without notice. Should such a situation happen, SHAN will inform you by email and will provide a subsequent delivery date or announce the cancellation of your order or of a specific item.


Out of stock

We strive to keep our inventories as up to date as possible. However, while processing your order, it may happen that an item turns out to be out of stock. In the event that the goods are not available, a sales associate will contact you as soon as possible.


Intellectual Property

Unless indicated otherwise, all components on including, but not limited to, images, texts and photographs, are the exclusive property of Les Collections SHAN and its subsidiaries. Each visitor must accept and comply with this copyright policy.

The same goes for Les Collections SHAN inc. and its subsidiaries trademarks that can be found on The names and logos representing the products and services are registered and unregistered trademarks of Les Collections SHAN inc. and its subsidiaries. All visitors must comply with these restrictions without a contrary written notice from Les Collections SHAN inc. or its subsidiaries.